Marketing & The Indie Author

By Jon F. Merz

I’m extraordinarily fortunate to do what I love for a living. After spending ten years in the traditional publishing world where I wrote lots of novels for many houses, I’ve pretty much made the conversion to only going indie. The money’s better, the control is yours, and the readership is there if you know how to find it. Best of all, if you keep control of your rights, the ebooks you write will earn money for you forever. And forever can be a mighty long time – even with the current copyright laws.

I get contacted by a lot of writers. Lately, I’ve seen a trend in the messages I receive. They generally read like this: “Hi Jon, I’ve written a novel and I’m thinking about bringing it out myself. Can you tell me every one of your secrets for selling as well as you do. And by the way, I’m too lazy to do any real research on you and see how many posts you’ve written on your blog about this very thing, so kindly write back to me and take more time out of your schedule to only help me when you could be writing more.” Actually, that last line isn’t in any of the messages, but it’s frankly how I feel when I get one of these things. The author is about to embark on a huge undertaking and yet they’ve done no research on how to sell their work or market it. Instead, it’s easier to drop me a line and hope I’ll respond.

Marketing and sales techniques are not something I think I’m particularly good at. So I make it a point to study the tactics of several people I respect who have their finger on the pulse of new ideas much more than I do. And they’re not authors, either, which I think makes them even more valuable. What I’ve managed to learn from them and apply to my own sales and marketing efforts is something any author should be doing: study what works and then experiment with it to see if it will work for you as well.

I read a blog post earlier today about scheduling and one of the commenters dismissed marketing as unworthy of her time. “A book will sell moderately on its own merit,” she stated proudly.

I think that’s a pretty stupid assertion to make. Whether or not an author likes marketing, they’d sure as hell better be willing to do some. The indie author movement is a great thing in many respects, but it also means a LOT more ebooks are out there clamoring for readers’ attentions. If you don’t have a brand or a platform or some other way to get your work noticed, then chances are your sales may not be as good as they could be.

A little over a year ago, some well-know schmoe wrote a book about how he’d managed to sell a million ebooks. I, like many others, immediately went and downloaded his book and read it – anxious for any tidbits he might have sprinkled throughout the pages. The book was a massive waste of time. In fact, it so infuriated me that he’d written something so clearly designed to only give him a boost and not help others, that I immediately wrote my own book and packed it full of hardcore advice on what I use to sell ebooks. The book has gotten some great reviews and I still hear from people thanking me for writing it, which is nice. Some folks don’t like the fact that I push a particular piece of software in the book for managing Twitter (and I am an affiliate of this software because it works so incredibly well) but that’s what I use every day to help increase my audience. You can still get the book for the Kindle or for the Nook.

So for those who are new to this or for those who are looking to increase their sales, here’s a quick list of marketing techniques I engage in every day.

1. Facebook Page: Get a Facebook Page! I don’t know how else to put this – your personal profile is not enough and it’s limited by Facebook. Your page is not. Need help building one? I wrote a two-part guide to doing it – HERE and HERE

2. Twitter: If you read my ebook HOW TO REALLY SELL EBOOKS, you know I recommend Tweetadder as the single best Twitter management software you can buy. I still recommend using it (use it wisely, however!) in my ebook and the techniques I use are in there.

3. Blog: Start blogging. You don’t have to do it every day, but it helps. Make sure you sign up for Authorship at Google and you’ll see your blog posts start to score better in search rankings.

4. Interact: Are there fans on your page asking questions or commenting? Interact with them. Same goes for Twitter. I astounds me when I see bestselling authors ignoring fans. It’s stupid and it hurts your bottom line.

5. Study: Find sales and marketing gurus and study what they do. Read business articles, tech articles, publishing industry articles and ferret out the things that can help you sell more.

6. Write: You might think this is at the wrong end of the list, but it’s here for a reason: to stress how important it is to make sure your sales & marketing systems are firing on all cylinders. Yes, you absolutely need to write as much as possible, but you also need to make sure you SELL what you’ve written so that writing new stuff makes sense in the first place.

Here’s what I DON’T do:

1. Hang on out Kindleboards. I used to. But it’s a massive time suck. And while there are some great people out there enjoying incredible success (which is awesome) there’s also a lot of what I affectionately call “groupthink.” And groupthink is dangerous. You need to chart your own course, not follow in the path of others.

2. Hang out on Goodreads: Pretty much the same reason as above.

3. Pay attention to reviews: the simple fact is some people will love your work and others will hate it. This is the price of admission to being a writer. If you bask in the glow of a good review, that means you also have to wallow in the stain of a bad one. The best course? Ignore reviews. Sure you can post about them when you get a 5-star (as I often do) but don’t place any real value on them. They’re valuable to readers who want to know what they’re getting into when they click buy, but for you as the author, try to ignore them.

I’ve written many other posts on promotion and publicity for indie authors. Use the keyword categories to the right of this page to search for posts. It’s always been my philosophy that a rising tide floats all boats. That’s why I write these posts – I want you to be successful, too! As I said at the start of this post, I’m very fortunate to do what I love for work and earn a very good living doing so. If you want to be a writer, the dream can be yours as well. But don’t look for shortcuts. Study and work hard!

GORUCK CHALLENGE UPDATE

Entering the 3rd week of Insanity for cardio endurance. Morning runs are being transitioned over to night runs. And I’m doing many, many push-ups with the weighted vest on to build muscle endurance for the event. Good livin’!

Why I Love Failure

By Jon F. Merz

When most people talk about career goals, dreams, wishes, etc., they only talk about success. “Won’t it be great when I finally achieve this goal?” Or “won’t it be wonderful when I finally meet my perfect soul mate?” Our society is fixated on the idea of achieving success – so much so that kids who play sports are routinely rewarded with trophies and ribbons and medals even when they lose. “That’s okay, hon, even though you lost, you’re still a winner.”

Well, no. They’re not. At least not yet.

Part of the problem when we discuss the notion of success is that it immediately puts the notion of failure in a horrible light – as if failure is to be avoided at all costs, shut away in some dark closet and never spoken about in public. After all, if we’re focused on success, why would we talk about failure?

Here’s the thing: failure is actually awesome. It is by failing that we achieve our greatest successes – provided we have the endurance to weather the failure itself. If we fail and then get depressed and stuck in a rut of self-doubt, then failure can be truly debilitating. But if we embrace the failure for what it is: a sign that we have not yet reached our goal or performed up to standard and that we have a ways to go before we can stand triumphant, then failure is a fantastic motivator and an excellent waypoint indicator on our path to success.

I’ve made some of my greatest breakthroughs in life by failing – repeatedly. In recent years, my big breakthrough with ebooks came as a direct result of failing at selling any of them. I heard all about Joe Konrath selling thousands of copies each month, got annoyed and jealous and called him out on his blog. After talking and asking him to critique my efforts, things came up and delayed the critique so instead of waiting, I went back and looked at what I was doing wrong – where I was failing – and what Joe was doing right – where he was succeeding, made the changes and the rest has been history. I now sell thousands of copies of my ebooks each month as well. (Joe (and others) now sells tens of thousands of his ebooks, which only acts as a motivator for me to do even better…)

My business partner Jaime Hassett and I are still dealing with failures when it comes to getting THE FIXER TV series off the ground. We started this project in November of 2007 and have met with tons of people to back the project. Some of those meetings have yielded fruit, and others have been outright failures. Some of the more exasperating failures come as a result of dealing with idiots who say they want to get involved and then either back out or create some sort of insane drama to extricate themselves from the commitment. You honestly would not believe the stories we have to tell about our meetings; one day they’ll make for some fantastic entertainment. In the meantime, every new failure brings us right back to an intense appraisal about what we’re doing and our goals, as well as where we might have screwed up along the way. But as many times as we’ve failed so far, it only drives us even harder to be successful. And we will be very soon (news on that front is coming up, so stay tuned!)

The point is that failure shouldn’t be stigmatized as much as it has been. Failure is a fantastic generator of ideas and creativity. Okay, so we failed here, how do we make sure we don’t make those mistakes again? How do we get around this problem and achieve what we set out to do? I love talking to people who have repeatedly failed throughout their lives and not given into the temptation to quit and settle for less than what they dream is possible. Their stories are incredibly inspirational and motivating. And failure for them is something they wear as a badge of honor rather than as a scarlet letter of shame.

Nowadays, kids are routinely rewarded for failing, which I think is a dangerous trend. I understand the idea behind it, certainly, that it’s tough on a kid to lose and well-meaning parents want to cushion the blow to the ego, stem the insecurity, etc. But it sets a unrealistic expectation that will plague them as they grow older. And that is they will naturally expect everything they do, every activity they undertake, or every dream they have to be a walk in the park. We’ve all heard the stories of the college grad who didn’t get the job he applied for and had his mommy call up the employer and bitch them out. This is the notion of entitlement that arises when failure is improperly framed within a child’s mind at an early age.

The better technique for introducing failure to a child is to take them aside when they do fail, or lose a game, or perform to a lower standard, and teach them how they can look at the experience and take away from it the lesson on how to do better. Instead of slapping a trophy in their hand and telling them how great they are for losing, there’s nothing wrong with telling them the truth: “You didn’t do so well today. Why do you think that happened? What can you do to be better the next time?” You can cushion this talk by pointing out things they did well even though they did fail.

Our nation – indeed, our world – needs to produce a generation of kids that grow up understanding the critical role that failure plays in moving society forward. Failure isn’t an end point; it’s a new opportunity to get it right the next time through. Success only comes about as a direct result of failing – often many, many times (paging Thomas Edison…) – but not giving up. Failure, when coupled with an enduring spirit, is the surest route to achieving the success we all crave.

GORUCK CHALLENGE UPDATE

The daily runs are back on. I’m also doing the 60-day Insanity workout and Crossfit WODs. Today’s run was an exercise in pain and dealing with intense humidity. Good livin’!

Indie Authors & Business Sense

By Jon F. Merz

The summer doldrums have set in. Each year around this time, I get tired of the blanket of humidity that threatens to suffocate and I dream about crisp autumn days and cool nights that warrant good jazz on the stereo, a stiff drink, and a blazing fire in the hearth. But we’ve still got a way to go before those days are here, so it’s time to make the best of the situation by checking out how my business is doing during these hot months.

I know a lot of indie authors. Blog posts like these tend to bump up friend requests on Facebook, Twitter, etc., which is always cool. One of the things I’ve noticed, though, is how few indie authors treat their career like the business it is.

On one hand, it’s understandable. Never before have writers been able to actually create a career for themselves without needing to rely on New York City publishing. And when new authors figure out they can make a living doing this, they often spend the first year or so amazed at the success they’re enjoying and lose focus on the business side of things. Because what writers now are is most definitely a business. As such, it’s critical that you keep checking out your various systems to make sure your success continues.

Look at last summer, for example. It was my first real summer doing the indie thing and around the end of June, the bottom fell out on the strong sales I’d been enjoying during the Spring. I was still selling well, but not nearly what I had been. With that in mind, I was determined not to see a repeat of the sales slump this year. How have I done so far? Excellently. My sales have actually gone up each month this summer. Needless to say, I’m very pleased about that.

Here are some of the steps I took to combat the summer sales slump:

1. New work: my philosophy now is that it is absolutely critical that indie writers increase their output as much as they are capable of doing. If you can successfully write something and get it out every month, then I think that goes a long way toward ensuring continued success. Not only does new work increase your virtual shelf space, it also spreads the heavy lifting across multiple titles (meaning that no one title has to sell a whole lot of copies in order for your income to remain steady or increase. The more titles you have, the fewer copies you need to sell of each in order to reach your income goals.)

2. Series: I’ve said this before, but I really believe that authors need to create a series. Having a series that sells well virtually guarantees that you have a ready audience for the next adventure you release in that series. And once you have one series, you can experiment and start new ones. Zombie Ryu is my latest series – and it’s episodic with a new adventure out each month.

3. Top sellers: I hope that you’re using a spreadsheet to track your sales (if not, for crying out loud develop one and use it religiously) and that you have access to previous month’s numbers. Over time, you’ll naturally see what titles sell better than others. If it happens to be a series, then it’s obviously a good idea to plan new releases for that series. You want to keep adding fuel to that fire that’s burning. More sales in that series are always important. My Lawson Vampire series is one of the primary income generators for me, so you can bet that I have new releases mapped out well ahead of time. I shoot to release four new Lawson adventures each year: one new novel, at least one novella, and at least two short stories. If you don’t have a series but a single standalone title that makes the most for you, is there any way to write a sequel or turn it into a series? If so, you can capitalize on the popularity of that title.

4. New stories: throughout the summer, there have been lots of topical news stories that savvy authors can use to help promote themselves – especially on Twitter, and especially without being blatant about it. What do I mean? Here’s one example I used recently: two weeks or so ago, the Olympics opened. NBC did a horrible job of covering it and then populated the broadcast with moronic commentary from Matt Lauer and Meredith Viera who seemed incapable of simply shutting their mouths. I took to Twitter and posted several tweets expressing my frustration with the broadcast. Tons of people re-tweeted my posts. And many more wandered over to my Twitter profile page. Guess what? Sales went up that night and for that entire weekend. As I’ve written previously, it’s vital that you maximize your selling power by creating your own Twitter background. That way, when people wander over to see who you are they see the book covers and you might just entice them to pick up some of your books. My Twitter profile background shows the first four books in my Lawson series – the same books that sold more that weekend. Coincidence? Maybe, but I don’t think so. And I was able to generate sales passively – that is to say I didn’t have to hit them over the head with a tweet pushing my latest book. I picked up a whole lot of new followers as well that weekend – and everyone who follows me gets a nice message inviting them to sign up for my free newsletter. And wouldn’t you know it, my newsletter subscription numbers went up that weekend as well. The point here is that there are new stories happening all the time that you can take advantage of to introduce yourself to new readers.

5. Holiday Season: We might still be in the midst of summer, but you’d better already be developing a plan to take advantage of the Christmas shopping season. E-readers will no doubt be the hot gift item this year, so what are you doing now to make sure your brand gets noticed by eager new readers? How will you interact with your new readers? Do you have a newsletter yet? How is your Facebook Fan Page? Your personal website? Take advantage of the lazy days of summer to get your entire business in shape now so that come the chaos of the holiday season, you’ll know all of your systems are firing exactly as they should be.

Like this post? Share it around with other indie authors!

GORUCK CHALLENGE UPDATE:

I’ve spent the last two weeks on vacation and then redecorating my sons’ bedrooms, so my regimen has been off slightly. That said, I did the first Insanity workout today (and it kicked my ass).

Couple of Quickies…

I’m back from vacation well-rested and ready to get cranking again. Today, however, is devoted to painting my sons’ bedrooms. I started one yesterday and will finish today. That Monday adrenaline rush never gets old, eh? 😉 GORUCK Challenge updates will return soon…

Joe Nassise and I have a brand new ebook bundle out called DOUBLE TROUBLE. It features two full-length novels. From Joe, you get the first book in his awesome Templar Chronicles, THE HERETIC. And from me, you get Lawson in THE FIXER. The bundle is just $8.95 for two incredible reads. You should buy it here for the Kindle and here for the Nook and here if you shop at Kobo.

ZOMBIE RYU Episode Two will be out later this month. Make sure you grab the first episode and if you love it, then leave a review on Amazon, B&N, and anywhere else people purchase fine ebooks. The second episode cranks things up even more. Zombie vs. samurai and ninja in feudal Japan is a winning combination! Again, KINDLE | NOOK | KOBO

Finally, while many of you were asleep last night, I got a phone call from NASA. Seems that Curiosity Lander touched down and its first picture caught a lot of folks by surprise. Who knew Martians had such good taste? Apparently not even the best minds at NASA knew, so I’m being flown down today on a private Gulfstream 5 (after painting) to discuss the inherent galactic implications this photograph entails. I have no idea if Lawson will be chosen for first contact or not, but all options are on the table. More news when I have it…

🙂

GORUCK Challenge

By Jon F. Merz

Yesterday, I registered for something I’ve had my eye on for a while: the GORUCK Challenge. This is something different from races like Tough Mudder and others. According to the GORUCK website, “The GORUCK Challenge is a team event, never a race. Think of it as a slice of reality found in the most elite schools in Special Operations. Leadership is taught, teamwork is demanded.”

How do they accomplish this? Simple. You give yourself over to the Cadre – all of whom are drawn from the ranks of US Special Operations units – for “8-10 hours, 15-20 miles, Good Livin'” Spread out over this fun little jaunt, you are required to wear a ruck filled with six bricks (four if you’re under 150 pounds) that weigh about 24 pounds, along with a hydration bladder, a bit of food and other gear. Your ruck ends up weighing probably around 40-45 pounds when all is said and done. Additionally, you have a “team weight” of at least 25 pounds that gets handed around throughout the night.

Oh, and then there’s a log. A big log. And not a Robert Plant Big Log, either.

Push-ups, flutter kicks, buddy carries, bear crawls, crab crawls, and much more fun are to be found as you progress through the event. Rucksacks are never taken off unless the Cadre tells you. They also can’t touch the ground at any time unless permitted by Cadre. Both times and distances have been known to exceed the advertised length.

I signed up for the event happening on October 27th in Salem, MA. Start time: 0100 hours.

And I can’t freakin’ wait. Here’s a slight preview of what I can expect:

When I posted that I’d registered yesterday, I got several emails from folks asking: “Why?”

My simple answer is: “Why not?”

I’ll be doing the Challenge a few days past my 43rd birthday. At the time of the Challenge, it will have been about a year since I started dealing with a bunch of medical issues that fortunately turned out to be nothing serious. But at the time, I thought they were. Being 42 and forced to go through a battery of tests is not fun when every thought happens to be of the fact that your father passed when he was 48. Fortunately, I don’t smoke and don’t seem to have the cardiac issues my late father did. But it still made me think. A lot.

If you read my previous post on Complacency, then you’ll also understand why I want to do this. And if you know about the various aspects of my life – including martial arts – then you know that I take very seriously this concept of warriorship. Herein lies the longer answer to why I’m doing GORUCK. For me, walking the warrior path means that I set challenges for myself – big challenges that force me well out of my comfort zone. GORUCK type training is not something I’ve done in nearly twenty years. I want to see if I can still hack it, quite frankly. It’s not ego, but a genuine curiosity to see whether I can endure a situation like what GORUCK offers and emerge in decent shape on the other side.

On the GORUCK website, they urge participants not to attempt to “overgame” the event through intense training or running themselves into the ground. I happen to dig that attitude since it falls in line with my own thinking and brings up another point about warriorship: you can’t pick the time and place of an emergency situation. They happen whenever, wherever, to whomever. Therefore, you need a general baseline of physical aptitude to work with. The rest, as they say, is all mental.

With that in mind, I’ll be ramping my own physical baseline up but I’m not going crazy-go-nuts trying to ingest all sorts of supplements (which I don’t usually handle well anyway) or somehow turn myself into a superhuman specimen. I’ll be doing my usual walk-runs, mixing in Crossfit WODs, and some endurance marches of my own with the fully-weighted ruck to get myself ready. For those who are interested and want to follow my training, each new blog post out here will feature a rundown of what I’ve been doing. Then on October 27th, we’ll see if the preparation was enough.

I hope it is, because GORUCK also offers some other very cool events. But you’ve got to get through the Challenge first in order to qualify.

So, we’ll see. I’m eagerly awaiting the arrival of my GORUCK GR1 gear bag, and I’m starting to see a few of the other folks signed up for the event. I’m hoping it’s an absolute blast. If you’ve done the GORUCK Challenge before, I hope you’ll say hi!

GORUCK TRAINING TO-DATE:

Note: I’ve been doing walk-runs for about a month now – focusing mainly on time and not distance. Even still, I feel they’ve given me a decent base to build from.

24 July 2012: Registered for GORUCK Challenge. Crossfit Workout for time: 3 sets x 20 reps each push-ups, flutter kicks, overhead press, back-ups, medicine ball throw & catch (20#), flyes (10# & 25# kettlebells) Total time: 18:39

25 July 2012: 44 minute walk-run for 3.75 miles (average pace was 4.7mph)

Nothing too elaborate or particularly challenging yet, but we’ll see how things progress.