Black Friday & Cyber Monday: A Special Offer from Author Jon F. Merz

By Jon F. Merz

This week is, of course, Thanksgiving. On that day, millions upon millions of Americans will devour many, many turkeys and enjoy a tryptophan-induced coma while watching football and spending time with family and relatives. In recent years, this formerly luxuriously-relaxing day has been invaded by the retail giants as they try to get you to leave the comfort of home and family in order to head out at night in the freezing cold to spend your money in their stores. In order to do this, they have lured you with promises of amazing deals. Many of you have done this and will do so again this year as you search for gifts for family and friends.

But there’s another way to enjoy Black Friday & Cyber Monday without leaving home: you can do it from the comfort of your laptop or wireless device.

And you do it by gifting ebooks.

You may not have known that you could gift ebooks. Many people don’t. But on each of the three major platforms that I sell on, the option to gift any of my ebooks is there.

Here’s where the gift option is on Amazon.com – and here is a link to all of my ebooks on Amazon.

Now, here’s the gift option on Barnes & Noble, which they make pretty small and hard-to-find. And here is a link to all of my ebooks on Barnes & Noble.com

Finally, here’s the gift option over on Kobo – very easy-to-see. And here’s a list of all of my ebooks on Kobo.

Now at this point, you’re probably wondering, “Well big deal – I don’t see any specials or discounts or stuff that would normally make me forego sleep in order to drive in the wee hours of the frigid morning the day of or after a major holiday. What gives, Merz?”

Here’s the deal: gift at least three of MY ebooks on Black Friday or Cyber Monday this year, send me the receipt at jonfmerz AT gmail DOT com, and I will do a couple of things, depending on the amount of the gift.

  1. Gifts of at least $10 will receive a personalized post card from me to both the recipient and the gift giver. For the recipient, I’ll put a nice “welcome to my fiction world” message, customized for them. The gift giver also gets a nice thank you post card from me.
  2. Gifts of at least $20 will get the above added extra, along with a select cover flat from one of the first four Lawson Vampire novels for both the recipient and gift giver.
  3. Gifts of at least $50 will get the post card AND a signed copy of THE KENSEI – again for both the recipient and gift giver.
  4. Gifts of at least $100 will get the BIG GIFT OF MERZ: a special personalized letter from me to both the recipient and gift giver, a signed copy of THE KENSEI, a box of author copies from my Rogue Angel writing years, cover flats, and Advanced Reader Copies of the NEW Shadow Warrior series coming in 2013 from Baen Books. (NOTE: the ARCs will ship when I get them, since I won’t receive them for a while yet).

Remember: not only is it TOTALLY cool to gift my ebooks, but in doing so, you – the gift giver – also gets a nice something special. This is a win-win and you don’t even have to deal with the insane crowds, mace incidents (remember last year), and early alarm clocks on a day when you should be sleeping.

In fact, I’ll go ONE STEP BEYOND all reason and sanity: I’m opening this up to anyone who gifts my ebooks between NOW and December 18th. Forget Black Friday and Cyber Monday – you can SHOP NOW and get it done!

With more people getting e-readers for gifts this year, the gift of ebooks to read on those e-readers makes incredible sense. And since I’m an indie, you can get MY ebooks for cheaper than those traditional BIG CONGLOMERATE publishers who price-gouge you like there’s no tomorrow. Your ten dollars goes a lot further with me than it does in a store and you get HOURS upon HOURS of entertainment. Ebooks are the perfect gift for anyone – if they at least have a smart phone, they can read ebooks!

So here are the links again to my ebooks on Amazon (KINDLE), Barnes & Noble.com (NOOK), and KOBO (other e-readers and computers). One final note: this offer is open to anyone from around the world! Send me your gift receipt to JONFMERZ at GMAIL dot COM once you’ve gifted the ebooks and I’ll get right to work creating your perfect present. (Please note: I’m unable to ensure that my part of your gift will reach them at the same time the ebooks do, but it will still rock their world to get a personalized gift from an actual author!)

One final thing: if you feel like doing so, please SHARE this post with your friends who might not know about “gifting” ebooks. I’d also appreciate Facebook LIKES, retweets on Twitter, and re-pins on Pinterest. Thank you!

Have fun & Happy Holidays!

Evolution vs. Dogma in Martial Arts

By Jon F. Merz

I’ve been fortunate to train for over twenty years with Mark Davis of the Boston Martial Arts Center in Allston, MA. Back when I started training, there were only a handful of folks in the dojo (which at that time was held in parks across the city of Boston, in rented space in other dojo, etc.) and we were all very like-minded individuals. We’d all trained in other arts and styles and we all wanted the elusive teachings of the art of Ninjutsu. We would stop at nothing to get more information, to train harder, and to test ourselves as much as was possible in a variety of environments. The training back then was hard, most often painful, and bonds formed in the group as so often happens when under stressful situations. Back then, our Friday nights were usually three hours worth of hard training followed by a shared meal afterward where we would laugh and joke. We were all young; we all had little in the way of family obligations; and we all had an unquenchable thirst for training.

Times change. Nature changes. Life evolves.

The Grandmaster has said that our art evolves, that it is a living, breathing art. And after training for over twenty years, it’s easy to see that. The art changes with each new generation that is exposed to it – to meet the needs of that generation. It would be foolish to think that a student walking into the dojo today should be expected to train the way we did back then. My teacher has said that he didn’t know as much twenty years ago as he does now. His understanding of the art and the material has grown exponentially over the years. He no longer needs to rely on the brutality of only physical power to make the art work for him. And trust me when I say that his technique is far scarier and more elusive now than it has ever been. He is truly embodying what the Grandmaster expects of all practitioners.

Not everyone who practices or teaches martial arts feels that way, however. There are some who still cling to the old ways, boastfully proclaiming that theirs is the only right way to teach their style, that tradition is more important than anything else. I have to wonder whether that is because they simply are unable to allow their minds to evolve or because they know that they cannot understand higher level material and therefore feel safe within a certain comfort zone. I’ve certainly seen it in numerous styles: the practitioner cannot do a certain technique and rather than admitting as much, their ego demands they try to explain away the waza or revert to something they know they *are* capable of doing. Instead of learning, they never move out of their comfort zone.

I teach my sons various techniques from my art. But I’d be robbing them of their own personal experience and evolution if I demanded they train the way I did. That’s not putting my “students” first; it’s mindless bullying. Lectures about loyalty to some ideal, lectures about respect, all of those things are preaching a dogma rather than teaching an actual art. People who demand respect only gain scorn from those they bully. In the end, they drive away some students while find others who only reinforce their bad practices. These “followers” of this cult-like behavior form a protective bubble around their teacher, further reducing that teacher’s interaction with reality. Eventually, this cycle spins downward into oblivion and rather then up in steady progression. And the skills of all involved – the teacher and the students – diminish until they have a very scant arsenal. Had they recognized the need to always move out of their comfort zone, the vicious cycle would stop. With new learning comes new opportunity; with no learning only comes an eventual degradation of mind, body, and spirit.

Classic examples of dogma over evolution are senior students who bark orders at junior students, seniors who allow themselves to get lazy and out of shape and adopt a do-as-I-say-not-as-I-do philosophy, and those who think they are beyond reproach or have nothing to learn from those junior to them in rank. Boastful proclamations of one’s ability or position with a dojo – especially those accompanied by threats – are sure signs that the teacher has fallen prey to his ego and no longer possesses the clear thinking that should be present whenever one assumes the mantle and responsibility of teacher.

And if students are getting hurt during training, that is frankly even worse. I’ve known some teachers who espoused such methods with haughty statements of, “Well, how else are they supposed to learn?” If a teacher has only injury to offer students as a means of showing them how to deal with the dangers of combat, then something is very wrong with that teacher. Had they evolved instead of staying rooted in dogma, they might have better techniques that are capable of conveying the duress of battle without the need to injure. After all, there are units in the military that quite effectively prepare people to face death and are able to do so without injuring their troops. If they can do it, then why can’t martial arts teachers?

As practitioners of martial arts, we are supposed to have flexible minds and attitudes that enable us to use whatever is at hand to make the best of a bad situation. But stating that things are the way they are because it’s always been that way is doing a huge disservice to students and teachers alike. Being able to flow effortlessly from one variable to another in the course of combat is a skill that begins to form very early on within students. Depriving them of that by clinging to the “old ways” or “the good ol’ days” is like clinging to an anchor amid a sea of your own ego.

Dogma is rigid and fixed in only the single perspective of one’s own egotistical certainty; evolution is a natural and organic free-flowing mindset. If you teach martial arts or train in martial arts, are you rooted in dogma?

Or are you evolving?

Sears: A Corporate & Consumer Failure

By Jon F. Merz

SCROLL DOWN TO SEE LATEST UPDATE!

Yesterday, my wife and I ventured to the Dedham, MA Sears store to purchase a new washer and dryer. Our current models both decided to need replacing at virtually the same time and since they’re about ten years old, we decided it was a good excuse to upgrade. We also bought a new stove. At the store, we worked with a great associate named Don, who was capable and friendly and made the shopping experience quick and seamless. When we explained to Don that we didn’t have a working washer & dryer at the moment and would therefore appreciate the fastest possible delivery of the replacements, he told us he would look up the delivery times and let us know. He came back and told us we would have our entire order today – October 31st. Needless to say, we were pleased, paid for the order and left the store assured that we would have a new setup today.

Yesterday at around 4pm, I got a call from an automated service telling me there was a delay in the delivery, but instead of telling me any more information, I was directed to call a number. This number turned out to be in the Philippines, judging by the accent of the woman I spoke to who informed me that delivery was now slated for November 4th. I told her that we would not have purchased the new appliances had we known delivery would take an extra five days. She then tried to call the warehouse, but got no answer. Then I got disconnected, which meant I had to repeat the entire process again. This time, the CSR suggested I call the Dedham store and ask if they had any stock they could ship to us instead.

Fine. I called the Dedham store and wound up speaking to an automated operator who apparently does not understand clear, concise English because I was shouting into the phone to things like “large appliances” and the always challenging “yes.” After trying to navigate that for a while, I finally reached someone human who told me to call back the Dedham store and press zero when the robot came on. I did. And promptly wound up at customer service at a national call center rather than the store itself. I once again explained the situation – stressing the importance of us getting our new washer & dryer. I was fine waiting for the new stove to be delivered. Ours works fine for the moment. But the new washer & dryer are sort of important when you have kids.

This time, the CSR told me that since we’d ordered in the store, she couldn’t actually see our order. That made no sense whatsoever. How can that be? Do Sears computers not synch to the same network? Don’t they “talk” to each other? She finally managed to locate my order and according to her, it was still scheduled for an October 31st delivery and that I should ignore the automated call that started this entire thing. She stressed that I would receive a call last evening giving me a delivery window for today and to call a certain number if I did not receive that call.

In the meantime, I took to Twitter and bitched directly at the Sears twitter account. I got an immediate response, but upon giving them my contact info, was told they’d get back to me in 24 hours. FAIL. If you don’t have someone manning your social media who can produce results for consumers, what the hell is the point? Lip service is a shoddy replacement for actual results.

And guess what – no call last night either.

So I called back, and for the third time found myself speaking to the Philippines. And once again, I was told that the delivery had been changed to November 4th. The CSR tried calling the warehouse and again, no one picked up the phone. I asked when the warehouse opened in the morning and she told me their hours are 9-5.

A few thing for the Sears Corporation to ponder:

1. Why, despite the fact that this was post-Sandy, did your computer systems not have updated delivery times? Or do you encourage store clerks to routinely lie about delivery times?
2. I’m in Massachusetts and we were not unduly affected by Sandy. I have to imagine that any appliance delivery is coming from a warehouse in Massachusetts – especially since I was told I’d have it the day after I bought it. In fact, a quick Internet search shows several that are fairly close to where I live. So given that Sandy didn’t swallow half our state, why is there a delivery delay? If I was in New Jersey, then this would certainly make sense. But I don’t think I would have gone shopping for appliances yesterday if I was!
3. Why was the CSR unable to locate my store order? That one still defies reason. If your computer systems aren’t synched, what century are you operating in? It shouldn’t matter where a consumer purchases your products, you should have a complete picture all the time. You might want to fix that.
4. Your warehouse apparently doesn’t believe in answering the phone. You might want to fix that.
5. The person manning your Twitter account has no apparent power to get results for aggrieved consumers. You might want to fix that.

We dropped about $2500 in your Dedham, MA store yesterday. That’s not an insignificant amount of money. And one would think that a large store like Sears would appreciate that large a purchase and make every attempt to make good on their promises. After all, it’s a pretty basic relationship: I give you money and you give me products. That’s how it works. It’s not: I give you money and then have to call the Philippines, get disconnected, deal with robot operators, try to understand your labyrinthine rationale behind your computer networks, get told conflicting things, and then take to the Internet to write a thousand-word blog post in the attempt to get said products delivered to my home.

Here’s the thing: it’s October 31st and I want my appliances. I want them today, when I was told they would be here. Your clerk made that promise; if your warehouse knew delivery times were going to be affected or delayed, they should have updated the system with those delays. Because frankly, telling me AFTER the purchase was made is bullshit.

My suggestion: get a call into your warehouse and get my delivery made today – as well as the deliveries for anyone else who was promised the same thing yesterday.

Good luck getting them to answer the phone.

BTW, I have around 50,000 followers on Twitter, over 2500 fans on Facebook, 4,000+ friends on my facebook profile, and a few thousand on my newsletter list.

And ALL of them are going to see this post.

(For my readers, if you’d like to help Sears understand the error of their ways, you can Tweet the following: “Sears: A Corporate & Consumer Failure http://bit.ly/VDe51r @searscares @sears Please RT!” and then encourage anyone else to do the same. Thank you!)

UPDATE: 31 OCTOBER 2012 14:34

So earlier today I received a voicemail from someone named Edwin in Texas at Sears, referring to the Tweet I’ve been blasting everywhere. After apologizing, he invited me to call him back at 888-572-8119 and if he was unavailable to leave a voicemail at extension 19. He also gave me the case number that has been assigned to me.

Soooo….I called. Turns out it’s not a direct line and you’re invited to enter an extension number in, so I put in “19.” There’s a series of beeps that sounds like you’re being transferred somewhere and then nothing but dead air. Nothing. Nada. Zip. I tried pressing buttons; I tried waiting for someone to pick up. But there’s nothing.

Disgusted, I hung up and called the actual number that Edwin had called me on earlier: 512-248-7700. When the line picks up, they ask you to say the name of the person you’re trying to reach. I said “Edwin.” That then transferred me to someone named “Ed,” who on his voicemail says, “If you’re looking for Edwin, I’m afraid you’ve dialed the wrong number.” But then he doesn’t tell you the right number. I called back and repeated Edwin’s name again only to hear there’s no one named Edwin at that location.

Then just now, as I’m typing this update, someone from Sears calls to tell me they need to delay delivery and can fit me in Saturday. When I ask where the shipment is coming from, they tell me Westwood, MA. I asked them why the warehouse hadn’t told the store there would be problems with delivery and they said that the system was updated last night. I told them that made no sense, since they should have immediately informed the stores yesterday morning that there might be delays.

So here we are: Sears may well be trying to make this matter right, but I have no way of knowing since their systems seem to be completely un-synched and no one is talking to anyone else. Westwood is a few miles from my home – I see no reason why they can’t get my delivery here on the day the store promised. If they can’t figure out their systems, that’s not my fault; it’s their problem.

Thoroughly and completely disgusted with such inept service.

Badassery

By Jon F. Merz

Over this past weekend at the 15th and final New England Warrior Camp, I had the chance to talk to a lot of folks. Some of them I’ve known for many years and some are recent acquaintances. During one of the conversations with a more recent acquaintance, the subject of me doing the GORUCK Challenge came up. In one breath, this person said to me, “Dude, that’s very badass that you’re doing it.” And in the next breath, he asked, “Why?”

When I pressed him a little further, he said he understood that it was cool and everything, but given that I’ll be 43 years old this month (three days prior to GORUCK), he wanted to know why I am doing the Challenge now.

I get it.

Society has a tendency to condition you if you let it. Each and every day, we’re bombarded by sights, sounds, and ideals of how most people think we ought to live. And at 43, according to society, I should probably be approaching middle age with some degree of slowing down as my body gets older and my hair lightens a bit more. My boys aren’t babies anymore. I should be enjoying the middle stage of my life, with its somewhat relaxed pace, and possibly even start preparing myself for later life.

To hell with that.

My father passed when he was 48 years old. That’s five years from now. His father died at about the same age. To say that doesn’t weigh on my mind would be lying as badly as Romney. I think about it all the time. Now granted, both my father and grandfather were lifelong smokers (my father eventually quit after his first heart attack) and that no doubt played a major role in their deaths. I don’t smoke. And I exercise and try to take care of myself, within reason.

A lot of my contemporaries in the writing industry are within a few years of my age. In recent weeks, one of them has been operated on for an advanced brain tumor; two others have had heart attacks; and several others have pretty much openly stated that their forties are a real drag and added some incessant whining about various life factors that pretty much make me want to puke.

My view on life has always been that it shouldn’t be this bubble you live in, trying your damnedest to get to the end with an immaculate body. You need scars. You need danger. You need adrenaline. Why? Because those things – those instances when you push the envelope and put yourself into the crucible – they make you appreciate the treasures that you do have in your life. It’s in those moments – those spaces of time when you stand at the brink and literally stare down death, or injury, or your own previous preconceptions about what you could and could not do – that you see the flow of life as no one else does. In the blink of an eye, it’s over. But in the wake, you feel that pulse – that genuine flux of life and death twisting together, melting, melding into the vortex where your reality – your life – shines through without any distraction. In that instance, you see your soul naked and exposed in the brilliance of truth.

When my time comes – and there have been many times already when I thought I might be checking out – I don’t want to look back and think, “Well, that was safe.” I want to go out laughing at all the fun I had, all the love I experienced, all the pain, all the sadness, all the risk, all the failure, all the reward – everything. I want to do things – anything that piques my interest – at whatever age of life I happen to come across them. I don’t want to be hampered by what society thinks I should be doing. I want to do what I want to do.

Those who know me well, know that my general philosophy on life is this: train hard, fight hard, party hard.

The notion of “safe” for me is a death sentence. I tried “safe” up until I was about fifteen years old. Safe didn’t work for me. Safe didn’t prepare me for bullies or love or anything else it supposedly promised.

Risky, on the other hand, that was some serious fun. I’m not talking stupid (although I did enough of that as well – turns out Stupid is the delinquent step-brother of Risky – who knew?) but risk undertaken with intelligence.

That’s where I live.

So yes, I’ll be a 43 year old man doing the GORUCK Challenge. I’m sure there will be folks on the team half my age. I hope they have a blast. I did things like GORUCK back then as well and I enjoyed the suck. For me, doing the Challenge isn’t about having some midlife crisis; if I didn’t do the Challenge and resigned myself to some lazy ideal of a gradually slowing down lifestyle, THAT would be a midlife crisis for me.

Let others allow the onslaught of time to wear them down and pigeonhole them into some lackadaisical shuffleboard experience. For me, the future isn’t about scaling back – it’s about warp speed toward more challenges, more excitement, more fun.

Is that badassery? It might be. I don’t really care.

To me, it’s life.

New England Warrior Camp 2012

It’s over.

As I sit here and write this, I’ve had a long hot shower and a shave. I’m back home, waiting for my wife to get back from my in-laws so we can go out with my boys and get a great dinner. I’m tired and relaxed and can’t stop thinking about how much incredible fun and power those of us who were at New England Warrior Camp this past weekend got to experience.

NEWC, for those who don’t know, was started by Ken Savage after he earned his 5th degree black belt test in 1997. As Ken tells the story, he and the others who took the test and passed that day, were taken aside by the 34th Grandmaster of Togakure-ryu Ninjutsu and told they had been given a seed. Ken decided to do something with that seed, and NEWC was born in 1998. Since that time, the Nobscot Reservation in Sudbury, Massachusetts has been our home for one weekend each Autumn where practitioners from all over come to train outdoors under the sun and stars, live in rustic conditions, and experience the unique qualities of Ed’s cooking.

In the fifteen years the Camp has run, I’ve been honored to teach at thirteen of them. I’ve met an incredible number of people and enjoyed every aspect of the Camp. We’ve done every type of training there is: from traditional weapons to unarmed combat to escape and evasion to sensitivity exercises and other stuff that will always remain for those who know.

This was the final year of Camp. For Ken, this event has been an incredible undertaking and the people he has affected number in the thousands. But all good things come to an end – and sometimes, even the best things come to an end also. Ken said it best, I think, when he spoke about going out on top – and this year certainly proved that. Ken had every Shidoshi (those ranked at 5th degree black belt and above) teach this year and those who attended got to experience something that will likely never happen again.

I usually do a recap post after each Camp, but this year is different. Frankly, what happened this year is a true treasure that I don’t think can be adequately explained with words and the memories of one man. This Camp was a shared vision of the unity that exists among practitioners of a very old martial lineage. We all owe Ken Savage a tremendous amount of gratitude for his efforts over the years to make the Camp what it has been and what it will always be for those who have attended – the finest annual gathering of Ninjutsu practitioners ever gathered anywhere, all in the quest to explore, challenge, and develop their warrior spirit.

Thank you, Ken: you are one of my oldest buyu and dearest friends; my travel compadre in foreign lands amid new cultures, “interesting” situations, and extraordinary experiences; a man I’ve learned an incredible amount from in terms of martial arts and life itself. I am humbled and honored to have been one small part of the New England Warrior Camp. You succeeded in creating not just the Camp – not just an amazing annual event treasured by all who have attended – but a enduring and lasting piece of the legacy itself. Years from now when we are all a part of the ethereal winds, those who come along the path after us will still speak of the Camp and your contribution to a living lineage that continues to evolve and grow thanks to men like you.

Gassho!